Help centre › Troubleshooting

Something stays on “Sorting…”

THNGS needs Apple Intelligence to sort on your iPhone.

THNGS sorts with Apple's AI on your iPhone. It needs Apple Intelligence switched on: Settings › Apple Intelligence & Siri. While it's downloading or off, your THiNGS are kept and sorted as soon as it's ready.

Check Settings › Apple Intelligence in THNGS for its status.